Helping you serve and sell better.

As Zendesk experts in Woking, Cliency enables you to provide quality customer support to your customers.

We help service companies to optimise their processes

Setting up a new instance of Zendesk

Is your business undergoing a transformation to standardise service across the organisation? Are you a new business, selling a new product or selling online? We can help! We offer implementation services and support, and we can:

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Create a new community for your customers to help each other

Zendesk Gather (or Community) is a powerful platform that can be set up to allow you & your customers to self-serve. Have your customers ask each other questions, and for your supporters to give a first level answer.

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Build custom features in Zendesk for you

We have a lot of experience in working with the Zendesk APIs and can build custom features for you in your Zendesk Guide, or in the Zendesk Suite. Our experience of Zendesk means that we know of the best practice ways of implementing custom features.

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Zendesk Experts in Woking to help you to support your customers

Here’s an even better way to provide timely customer support to your online buyers. As Zendesk experts in Woking, Cliency enables you to provide quality customer support to your customers.

Better customer satisfaction

Assist customers with better information despite being less work for you and your team.

Support for all channels

Solves the help desk tickets of customers through any of the channels they use to contact you – i.e. social media, web, SMS, email or phone.

Ticketing System

Zendesk provides a help desk ticketing system so that you can support your customers. Zendesk will collect and track all customer interactions.

Save time and costs

An easy and fast installation and setup provides the perfect foundation for growth and customisation over time.